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Dear customers, free delivery will be suspended during this period only (from 23/5/2024 until 1/7/2024). Learn more in our Delivery Information. 🙌

Delivery Information

Imagine a moment: a store that cares about every detail of your pet's life, from healthy food to beloved toys and stylish clothing. And now, with our delivery services at "The Pet House" store, you no longer have to worry about how to get these fantastic products easily and conveniently.

We have several delivery options to meet your needs:

Firstly, there's the fast delivery service in the Ramallah area through an internal delivery company. If you need to receive your orders as quickly as possible, you can choose this option, ensuring that your orders arrive at your doorstep or workplace in the shortest time possible.

Secondly, for those seeking economy and flexibility, we offer delivery service with Waseel Logistics to deliver parcels to all areas of the West Bank, Jerusalem, and areas within the 1948 borders. Waseel Logistics operates diligently and efficiently from Sunday to Thursday, except for Fridays, Saturdays, official holidays, and festivals. Parcels are delivered within seven working days, ensuring timely delivery of orders.

Delivery prices are determined by Waseel Logistics and depend on several factors such as distance, weight, and type of parcel. We strive to provide reasonable and competitive delivery prices, while ensuring service quality at all times.

Thirdly, for those looking for savings, we offer free delivery service within 14 working days in Ramallah and Jerusalem areas by collecting orders and delivering them to you (please note that this service may not be available at all times, and announcements will be made on the page during unavailable times).

Finally, if you prefer full control over the purchasing process, you can visit our physical store and choose the products you need yourselves.

Furthermore, you can now enjoy a seamless and convenient shopping experience through our website, where you can easily search for products, add them to your shopping cart with a few clicks, and then choose the appropriate delivery option for you.

Whatever your needs, we are here to serve you and provide the best options for you and your pets.

At The Pet House, your comfort and happiness are always our top priority.